Helix performs MAC requests for each system we support. Whether it is a change to your cabling needs, phone system, or users PCs, Helix will work with you to understand your individual needs and provide a quick and effective solution.
MAC requests are typically driven as a result of an immediate need. We aim to complete all MAC requests quickly, working closely with our clients to complete these requests efficiently to reduce any disruption to their business.
A typical MAC request may be one of the following:
- Moving / relocating cable outlet locations from one wall to another
- Adding cabling for new user, workspace, or device such as a printer
- Changing a configuration to better meet the user's requirements