Helix performs MAC requests for each system we support. Whether it is a change to cabling needs, phone system, or users' PCs, we work closely with our clients to understand their individual needs and provide an effective solution
MAC requests are typically driven as a result of an immediate need. We aim to complete all MAC requests quickly, to reduce any disruption to business.
A typical MAC request may be one of the following:
- Moving / relocating cable outlet locations from one wall to another
- Adding cabling for new user, workspace, or device such as a printer
- Changing a configuration to better meet the user's requirements